Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide.
Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
- remove the jammed paper and foreign material.
check for foreign material or paper debris in the cassette or in the PF rear guide;
- remove foreign material.
If other solution fail, replace one off the following part
- PF pick-up unit
- Logic board
If the above solution has not resolved your
error, please contact +1-855-517-2433
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