How to Fix Error E04 and 1687 in Canon MX Series Printers

Error Code: 1687/E04

Description

The FINE cartridge is not installed properly.

Resolution

1.      Retract the output tray extension and the paper output tray, open the cover, and then remove the FINE cartridges.

2.      Then re-install the FINE cartridges, push the FINE cartridge until it clicks into place.

3.      Close the cover. 

   If the above solution has not resolved your error, please contact Canon authorised service 855-517-2433.

 
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