How to Solve Error 1002 in Canon MX Series.

1002 Orange light blinking 2 times

Description:

No CD or DVD is present on the CD/DVD tray.

Resolution:

1.      Open the paper output tray on the front of the device.

2.      Place the CD/DVD (with the printable surface facing up) onto the CD/DVD tray 

NOTE: Make sure that there is no dirt on the CD/DVD tray Insert the CD/DVD tray within the inner cover, ensuring the tray is kept level.

Canon Printers

1.      The above picture shows the CD/DVD tray

2.      Press the [Resume/Cancel] button on the device to continue.

If the above solution has not resolved your error, please contact your nearest Canon authorised service Call +1-855-517-2433.

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